Patient Access Representative
Core
Manages patient registration, insurance verification, and billing data integrity in a fast-paced Emergency Department.
Role type
Patient Access Representative
Builds
Hospital registration and billing workflows for the Emergency Department
Domain
Healthcare / Emergency Medicine
Deliverable
client delivery
Required skills
Patient registration, insurance verification, data integrity management, payer guidelines knowledge, customer service, multitasking in high-stress environments, Epic system proficiency, cultural sensitivity
Preferred skills
Bilingual capabilities, prior hospital registration experience, healthcare industry experience
Technologies
Epic, MS Outlook
Responsibilities
Verify patient insurance and eligibility, collect copays, ensure accurate demographic and financial data entry, conduct inpatient interviews, secure patient valuables, assist with departmental coverage, resolve patient registration issues
Seniority
Entry-level to Junior, hands-on IC