Reception & Administration Assistant
Core
Front-line coordinator for a large residential property, managing resident relationships, triaging maintenance requests, and supporting daily operations.
Role type
Property Operations Coordinator
Builds
Residential property operations and resident experience
Domain
Real Estate / Build to Rent
Required skills
Customer service, relationship building, multi-channel communication, maintenance coordination, record keeping, event support, administrative processing
Preferred skills
Experience in hospitality, hotels, or real estate, eagerness to learn, career growth in property
Technologies
Property management systems, digital communication channels
Responsibilities
Managing and triaging resident enquiries across phone, email, and digital channels; coordinating maintenance access and follow-through; supporting move-ins and move-outs; preparing resident correspondence and notices; assisting with property administration and purchase orders.
Seniority
Entry to Mid-level, hands-on IC