Senior Implementation Manager
Core
Guide global commercial real estate leaders in onboarding and driving early, measurable value from VTS AI platform rollouts.
Role type
Senior Implementation Manager (Enterprise SaaS)
Builds
Enterprise rollouts of VTS AI, including portfolio-scale document abstraction and persona-based activation.
Domain
Commercial Real Estate / AI / SaaS
Deliverable
production ML models
Required skills
Enterprise client onboarding, stakeholder management (C-suite), change leadership, vendor/partner orchestration, risk mitigation, adoption metrics analysis, product feedback channeling, process improvement, mentorship, data-driven decision making.
Preferred skills
Commercial Real Estate domain expertise, lease administration, property management systems (Yardi, MRI), vendor management.
Technologies
VTS AI platform, adoption dashboards, modern tooling.
Responsibilities
Own end-to-end onboarding for enterprise accounts; establish trusted partnerships with executive sponsors; drive time-to-adoption beyond go-live; act as change leader inside client organizations; orchestrate third-party delivery partners; mitigate implementation risk; collaborate across Sales, Client Success, Support, Product, and Engineering; channel product feedback to Engineering; shape onboarding processes and mentor fellow IMs.
Seniority
Senior, hands-on IC
