Director of Operations - California
Core
Lead California operations for a Medicaid healthcare provider, overseeing local managers and patient-facing care teams to deliver operational, clinical, and financial goals.
Role type
Senior Director of Operations (Healthcare)
Builds
Patient care delivery systems and operational workflows for Medicaid beneficiaries in California.
Domain
Healthcare / Medicaid / Health Services Operations
Required skills
Healthcare operations leadership, team management (managing managers), performance tracking, budget oversight, stakeholder collaboration, process improvement, travel management
Preferred skills
Community-based healthcare initiatives experience, Medicaid program knowledge, startup environment experience, MHA or MBA
Technologies
None stated
Responsibilities
Lead and manage a team of local managers to ensure alignment with state-level operational, clinical, and financial goals; Assist local managers with hiring, onboarding, and training of new team members; Own state performance of goals by tracking and reporting on operational performance; Provide coaching and mentorship to local managers; Oversee the day-to-day performance of care teams; Collaborate with national care support teams to implement new workflows; Support regional VP and Partnerships teams to launch new contracts; Serve as a key point of contact for local providers and community-based organizations
Seniority
Senior, hands-on IC with management layer