Provider Operations Supervisor
Core
Lead provider operations and advocate teams to ensure high-quality service delivery and strong relationships with medical provider groups.
Role type
Senior IC provider operations supervisor
Builds
Operational excellence in specialty care provider networks
Domain
Healthcare / Provider Operations
Required skills
Team leadership, performance management, quality auditing, relationship management, data analysis, program reporting, knowledge management
Preferred skills
Coaching and development, problem-solving, adaptability, stakeholder engagement
Technologies
Microsoft Office (Excel, Word, PowerPoint), PowerBI, Power Automate, AI tools (Anthropic, Chat GPT)
Responsibilities
Lead and manage team to meet performance goals and KPIs; Conduct regular quality audits; Facilitate weekly one-on-one coaching sessions; Identify priority focus areas; Serve as primary escalation point for provider groups; Prepare program performance updates; Oversee knowledge management tools.
Seniority
Senior, hands-on IC