IT Engineer
Core
Remote support expert and local go-to person for global IT and facilities matters, resolving tickets and managing infrastructure.
Role type
Senior IT Support Engineer (Cloud & Endpoint)
Builds
IT support workflows, device provisioning, and secure asset management
Domain
IT Operations / Cloud Infrastructure
Required skills
Active Directory, Azure Cloud Ops, AWS admin, Endpoint management (JAMF, InTune), Okta admin, Google Workspace, Slack app admin, JIRA, Confluence, hardware troubleshooting, SaaS environments
Preferred skills
None stated
Technologies
JAMF, InTune, Azure, AWS, Okta, Google Workspace, Slack, JIRA, Confluence
Responsibilities
Resolve global IT tickets across Tier 1 and Tier 2; Manage onsite IT inventory and perform secure data wiping; Provision new devices and coordinate warranty repairs; Act as POC for internet/network issues; Document SOPs and workflows; Provide remote IT support
Seniority
Mid-level, hands-on IC
