ED Patient Access Rep 40 Hours Eve 3pm-11:30pm M-F U
Core
Handle inbound/outbound communications, patient registration, insurance verification, and authorization management in a high-acuity Emergency Department.
Role type
Patient Access Representative
Builds
Patient registration workflows and insurance authorization processes
Domain
Healthcare / Emergency Medicine
Deliverable
client delivery
Required skills
Patient registration, insurance verification, authorization management, demographic data collection, HIPAA compliance, conflict resolution, multitasking, medical terminology basics
Preferred skills
Medical Assistant training, Pharmacy Technician training, fluency in medical terminology
Technologies
Epic, RTE, Trizetto, Workstations on Wheels (WOW)
Responsibilities
Register patients at bedside using mobile workstations, verify patient identity via government documents, obtain insurance forms and consents, collect copays/deductibles, resolve patient inquiries via phone/email/fax, update patient records in management systems, collaborate with security on valuables documentation.
Seniority
Entry-level to Junior, hands-on IC