Professional Services Manager (Chicago, IL or Bellevue, Wa)
Core
Lead end-to-end complex customer engagements for enterprise GRC solutions, acting as a trusted advisor to translate business objectives into scalable platform workflows.
Role type
Senior IC Professional Services Manager (SaaS Implementation & Advisory)
Builds
Tailored Risk Cloud® solutions and advanced GRC workflows for enterprise clients
Domain
Enterprise Governance, Risk, and Compliance (GRC) within B2B SaaS
Required skills
Complex project management, SaaS solution architecture, GRC domain expertise (risk/compliance/audit), AI literacy, executive stakeholder management, autonomous execution
Preferred skills
Prior GRC practitioner experience, LogicGate Risk Cloud or similar platform (AuditBoard/OneTrust) configuration, API integration experience
Technologies
Risk Cloud, AI-assisted workflows, enterprise GRC platforms
Responsibilities
Lead bespoke customer engagements from discovery to delivery, architect and configure advanced Risk Cloud solutions, leverage AI to optimize workflows, manage project scope and account health, provide strategic GRC advisory, mentor junior consultants
Seniority
Senior, hands-on IC
