Sr. Cloud Network Engineer
Core
Senior technical support engineer guiding enterprise customers on multi-cloud networking and security software adoption, troubleshooting complex connectivity issues, and driving product quality improvements.
Role type
Senior IC cloud network engineer (customer support)
Builds
Customer adoption of Aviatrix enterprise multi-cloud Networking and Security Services Software
Domain
Cloud networking and security (AWS, Azure, GCP)
Deliverable
client delivery
Required skills
cloud networking (AWS, Azure, GCP), routing and switching (BGP, OSPF), network security (IPsec, SSL VPN), network troubleshooting, packet analysis, Linux internals, Python scripting, automation
Preferred skills
virtualization, security concepts (firewalls, IPS/IDS, zero-trust), log analysis
Technologies
AWS (VPC, TGW), Azure (VNETs, Azure Firewall), GCP (VPC, Cloud Router), Cisco, Palo Alto, Check Point, Juniper, Riverbed
Responsibilities
Serve as technical escalation point for complex multi-cloud networking issues; lead end-to-end resolution of deployment and integration problems; provide hands-on production support including live troubleshooting and root cause analysis; document product defects and advocate for customer-driven improvements; mentor junior engineers; participate in on-call rotations
Seniority
Senior, hands-on IC
