Community Health Worker, Patient Engagement
Core
Re-engage patients with pediatric care services through direct community outreach, onboarding support, and care coordination for children with complex medical needs.
Role type
Community Health Worker (Patient Engagement)
Builds
Patient re-engagement and seamless onboarding into virtual and in-home care programs
Domain
Healthcare / Pediatrics / Social Determinants of Health
Deliverable
client delivery
Required skills
Community Health Worker (CHW) certification, Bilingual (Spanish), patient-facing hospital experience, care coordination, community resource navigation, telephonic outreach, mobile app setup assistance
Preferred skills
Medical Interpreter Certification, experience with interdisciplinary teams, tech platform navigation
Technologies
Mobile applications, telephonic systems, patient engagement platforms
Responsibilities
Conduct in-person re-engagement in assigned geographic areas; assist with program re-enrollment and onboarding; perform telephonic outreach to caregivers; educate patients on services and community resources; conduct community events; partner with behavioral health teams for discharge planning; address social determinants of health needs; support pharmacy access and medication needs.
Seniority
Mid-level, hands-on IC