Phlebotomy Operations Specialist
Core
Manage and grow a national network of In-Office Phlebotomists and Patient Service Centers to support non-invasive prenatal (NIPT) and cancer diagnostic testing.
Role type
Operations Specialist (Phlebotomy Network Management)
Builds
National phlebotomy service network for prenatal and oncology diagnostics
Domain
Healthcare diagnostics / Molecular testing
Deliverable
client delivery
Required skills
phlebotomy operations, healthcare staffing, vendor management, national network logistics, scheduling, onboarding and credentialing, supply chain management, cross-functional collaboration
Preferred skills
prenatal (NIPT) or oncology diagnostics background, Patient Service Center site launch experience, project management for distributed teams, CRM/logistics software proficiency
Technologies
Salesforce or similar CRM/logistics tools
Responsibilities
Recruit, place, and manage In-Office Phlebotomists and PSC-based phlebotomists nationwide; Support setup of new Patient Service Centers including site identification and staffing; Build and maintain relationships with phlebotomy vendors and site partners; Own scheduling processes to ensure consistent coverage; Manage end-to-end onboarding, credentialing, and compliance documentation; Manage phlebotomy supply inventory and coordinate replenishment; Serve as operational point of contact for Sales team on phlebotomy needs.
Seniority
Individual Contributor, mid-level operations
