Market Access Operations Manager
Core
Operational infrastructure management for market access execution across Veracyte's diagnostic testing portfolio, including payer credentialing, enrollment, and contract administration.
Role type
Senior IC market access operations manager
Builds
Operational execution of payer contracting and coverage strategies for diagnostic testing
Domain
Healthcare diagnostics / Payer operations
Required skills
Payer credentialing and enrollment management, Multi-state Medicaid operations, Contract lifecycle administration, Compliance calendar management, System of record maintenance, Cross-functional project coordination, Process improvement and automation, Data reporting and KPI development
Preferred skills
Molecular diagnostics and genomic testing experience, Out-of-state laboratory enrollment expertise, Medicaid managed care contracting, VA/DoD credentialing, Contract lifecycle management (CLM) systems, Certified Provider Credentialing Specialist (CPCS)
Technologies
NPPES, PECOS, Availity, CRM, CLM platforms
Responsibilities
Lead payer credentialing, re-credentialing, and enrollment across commercial, Medicare, and Medicaid programs; Manage state-specific Medicaid enrollment requirements and documentation; Maintain accurate laboratory and organizational records in payer systems; Own contract lifecycle management including renewals and amendments; Develop dashboards and KPIs to measure operational performance; Evaluate workflows and implement process improvements using automation and AI tools.
Seniority
Senior, hands-on IC