Sr. Cloud Network Engineer
Core
Guide enterprise customers in adopting multi-cloud networking and security software, providing real-time support, troubleshooting complex production issues, and accelerating integrations.
Role type
Senior Customer Support Engineer (Network)
Builds
Customer adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software
Domain
Cloud Networking, Security, Multi-cloud (AWS, Azure, GCP)
Deliverable
client delivery
Required skills
Networking (Routing, BGP, IPsec VPN), Virtualization, Linux, Infrastructure software, Python, Shell scripting, Automation, Troubleshooting complex network environments
Preferred skills
AWS, Microsoft Azure, Google Cloud Platform, Security products, Cisco, Palo Alto, Juniper, Fortinet
Technologies
AWS, Azure, GCP, Cisco ISR, ASA, Meraki, Palo Alto, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos
Responsibilities
Troubleshoot and resolve technical issues for enterprise customers; Lead resolution of complex and high-priority support issues; Provide hands-on support for complex customer environments; Develop and improve knowledge-based content and troubleshooting guidance; Mentor Cloud Network Engineers; Report product issues to development teams
Seniority
Senior, hands-on IC
