IT Consultant (Boston)
Core
IT Consultant providing hands-on operational support, troubleshooting, and technology adoption for life sciences and capital management firms in Boston.
Role type
Senior IT Consultant (Infrastructure & Operations)
Builds
IT operational workflows, user environments, and documentation for client organizations
Domain
Life Sciences / Capital Management / IT Operations
Required skills
MacOS and Windows desktop support, MDM (Addigy, Intune), Active Directory/Azure AD, SaaS administration (Microsoft365, Box, Dropbox, Egnyte), public cloud fundamentals (AWS, Google Cloud, Azure), network fundamentals, executive support, troubleshooting, documentation
Preferred skills
Compliance controls (HITRUST, SOX), ServiceNow, AV/Video-conferencing, PowerShell scripting, VoIP support, Google Workspace administration
Responsibilities
Troubleshoot day-to-day technical issues and assist with daily requests, Create new users, configure laptops, and set up desks/workstations, Train users on and assist with the use of tools and technology, Document assets, configurations, passwords, and processes, Assist with office moves, upgrades, and AV deployments, Drive the adoption of forward-thinking technology in rapid-growth environments
Seniority
Mid-Senior, hands-on IC