Instructional Assistant (IT Support)
Core
Assist instructors in delivering IT support training to entry-level learners in a classroom setting.
Role type
Instructional Assistant (IT Support)
Builds
IT support training programs for entry-level technicians
Domain
Education / Information Technology
Deliverable
product features
Required skills
CompTIA A+ Certification, classroom support, grading and assessment review, LMS data entry, Salesforce data management, curriculum review, inventory management, audio/video equipment monitoring, student behavior monitoring, 50lbs lifting
Preferred skills
teaching experience, interactive teaching style, passion for teaching, flexibility, team orientation, data-driven approach
Technologies
Learning Management Systems, Salesforce
Responsibilities
Grade and review assessments and class projects; Enter learner grades into LMS; Update Salesforce data; Review curriculum materials for errors; Prepare daily agendas; Monitor class functionality and student behavior; Manage classroom and tech supply inventory; Monitor kitchen area and supplies
Seniority
Entry-level, hands-on support