Client Services Support Officer
Core
Manage client administration, coordinate workflows, and ensure efficient day-to-day operations for a professional services business.
Role type
Client Services Administrator
Builds
Client onboarding, documentation, and billing processes
Domain
Professional services
Required skills
Client relationship management, workflow coordination, invoicing and billing administration, record keeping, process improvement
Preferred skills
Experience in accounting, legal, or professional services environments, familiarity with client management systems
Responsibilities
Manage client enquiries, coordinate client onboarding and documentation, monitor workflows and follow up on outstanding information, prepare invoices, maintain accurate client records, liaise with internal teams, identify opportunities to improve administrative processes
Seniority
Junior to Mid-level, open to candidates with 1+ years of experience