Client Data Analyst
Core
Ensures accurate billing and provides customer support by analyzing billing data, auditing performance against budgets, and managing special billing arrangements.
Role type
Client Data Analyst (Finance & Accounting)
Builds
Database records and reporting tools for special billing arrangements
Domain
Telecommunications / Finance
Deliverable
dashboards & analysis
Required skills
Data analysis, Microsoft Excel (v-lookup, pivot tables, formulas), Auditing, Documentation, Database record creation, Customer inquiry resolution
Preferred skills
Microsoft Access, SQL Server, Telecom industry experience
Technologies
Microsoft Excel, Microsoft Access, SQL Server
Responsibilities
Analyze and document billing data to interpret results and summarize findings; Audit performance of business portfolios against quotes and budgets; Review documentation and create database records for special billing arrangements; Work with IT to develop monitoring and reporting tools; Respond to customer, agent, and staff inquiries regarding billing; Update documentation relating to special billing arrangements.
Seniority
Individual Contributor
