IT Consultant (Austin)
Core
IT Consultant providing hands-on technical support, infrastructure management, and user training for capital management firms (VC/PE/hedge funds) in Austin.
Role type
Mid-level IT Consultant (Infrastructure & Support)
Builds
IT operational support, user workstations, and internal solutions for client offices
Domain
Financial Services / IT Operations
Required skills
MacOS and Windows desktop support, MDM (Intune/Addigy), Active Directory/Azure AD, Microsoft 365 administration, public cloud (AWS/Azure/GCP) fundamentals, network fundamentals, troubleshooting, user training, documentation
Preferred skills
Capital management firm experience, compliance controls (HITRUST/SOX), ServiceNow, PowerShell, AV/Video-conferencing, Google Workspace
Technologies
Intune, Addigy, Azure AD, Microsoft 365, AWS, Google Cloud, Microsoft Azure, ServiceNow, PowerShell
Responsibilities
Troubleshoot day-to-day technical issues and assist with daily requests; Create new users, configure laptops, and set up desks/workstations; Train users on tools and technology; Document assets, configurations, and processes; Assist with office moves, upgrades, and AV deployments; Provide high-touch support to executives and staff.
Seniority
Mid-level, hands-on IC