Senior Product Manager, OX Growth
Core
Own retention, product adoption, and expansion growth across active nonprofit organizations to close the gap between feature launch and measurable business impact.
Role type
Senior Product Manager (Growth & Retention)
Builds
A global fundraising platform serving nonprofits, donors, and partners, including checkout experiences, donor portals, and admin tools.
Domain
B2B SaaS / Nonprofit fundraising
Deliverable
product features
Required skills
Retention and monetization strategy, cross-functional growth initiatives, discovery (customer interviews, funnel analysis), AI/ML opportunity identification, stakeholder management, data-driven decision making
Preferred skills
Experience with customer lifecycle motions, working with AI/ML-enabled products
Technologies
None explicitly stated
Responsibilities
Define retention and expansion roadmap, lead discovery and opportunity diagnosis, own product adoption and expansion initiatives, drive cross-functional retention programs, measure outcomes and drive accountability, leverage AI/ML for retention and expansion
Seniority
Senior, hands-on IC
