Technical Writer
Core
Develop in-product feature communications, documentation, and guided user experiences for a cloud security platform.
Role type
Senior Technical Writer (Product)
Builds
In-app documentation, feature previews, release updates, and AI-powered guided experiences for cloud security customers.
Domain
Cybersecurity / Cloud Infrastructure / B2B SaaS
Deliverable
product features
Required skills
Technical writing for complex products, Docs-as-Code (GitHub/Markdown), Generative AI usage, UI microcopy, content architecture for AI retrieval, cross-functional collaboration
Preferred skills
Cybersecurity domain knowledge, B2B SaaS experience, AI coding assistants familiarity
Technologies
GitHub, Markdown, VS Code, Generative AI tools (Claude, Cursor, Copilot)
Responsibilities
Write roadmap updates and feature previews; manage docs-as-code workflows; craft in-app guidance and microcopy; optimize content for AI retrieval; validate troubleshooting guides.
Seniority
Mid-Senior, hands-on IC