Floor Lead (Retail)
Core
Lead store operations, drive sales performance, and deliver exceptional customer service in a high-volume fine jewelry retail environment.
Role type
Senior retail store leader (Floor Lead) (via careerplan.io/jobs/4695502006-floor-lead-retail-at-mejuri)
Builds
In-store sales, customer experiences, and team performance
Domain
Retail / Fine Jewelry
Deliverable
product features
Required skills
Customer service, team leadership, sales performance management, inventory management, visual merchandising, POS systems, operational execution, problem-solving, adaptability
Preferred skills
Experience in high-volume retail, creative thinking, analytical skills, critical thinking
Responsibilities
Lead by example to validate customer experience quality, drive KPIs and team performance, manage inventory and cycle counts, maintain visual merchandising standards, support order fulfillment and back-of-house operations, onboard and assess team members, mitigate product loss, and escalate operational risks.
Seniority
Senior, hands-on IC