Senior Technical Account Manager, ANZ
Core
Drive customer adoption and retention of the Wiz cloud security platform by providing strategic and hands-on technical guidance.
Role type
Senior Technical Account Manager (TAM)
Builds
Customer success strategies, adoption plans, and operational best practices for cloud security.
Domain
Cloud Security / SaaS
Deliverable
client delivery
Required skills
Cloud architecture, container security (Docker, Kubernetes), CSP-level certifications, enterprise client relationship management, technical troubleshooting, KPI tracking
Preferred skills
Building trusted advisor relationships, driving customer success, exceeding performance targets
Technologies
Wiz, Docker, Kubernetes
Responsibilities
Provide expert guidance on deployment and operational best practices; serve as primary liaison for technical escalations; develop trusted advisor relationships with stakeholders from practitioners to C-level; help customers develop and achieve Success Plans; measure and report on KPIs; advocate for customer needs to product and support teams; identify opportunities to expand Wiz usage.
Seniority
Senior, hands-on IC
