Overnight Guest Service Officer
Core
Deliver warm, professional welcome and seamless overnight operations for guests at a luxury hotel.
Role type
Part-time front desk agent (overnight shift)
Builds
Guest check-ins, check-outs, and overnight hotel operations
Domain
Luxury hospitality
Deliverable
product features
Required skills
Guest service, check-in/check-out procedures, problem-solving, multitasking, communication
Responsibilities
Manage check-in and check-out procedures, respond to guest enquiries and requests, assist with overnight audits and financial reporting, monitor hotel activity for safety, communicate with other departments, maintain the front desk and lobby area