Strategy & Operations Associate, Marketplace
Core
Launch and scale high-quality fulfillment for enterprise customers by ensuring the right workers are assigned, show up, and complete shifts as expected.
Role type
Strategy & Operations Associate (Marketplace)
Builds
Shift fulfillment programs for enterprise clients
Domain
Labor platform / Gig economy
Required skills
SQL, data analysis, operational execution, process building, cross-functional collaboration, target management
Preferred skills
Experience in operations, strategy, consulting, or fast-paced environments
Technologies
Google Sheets, SQL
Responsibilities
Own shift fulfillment targets for new customer launches; execute scaled tactics like onboarding campaigns and analytics; build repeatable processes to improve operational efficiency; proactively identify and triage marketplace risks; use data to inform decisions on shift fulfillment gaps and product improvements.
Seniority
Junior to Mid-level, hands-on IC
