Account Manager - SISCO
Core
Primary point of contact for brokers and clients, managing inquiries, renewals, and enrollment support for employee benefit plans.
Role type
Account Manager
Builds
Client service and renewal processes for employer benefit plans
Domain
Employee benefits administration
Deliverable
client delivery
Required skills
Client relationship management, plan performance analysis, reporting facilitation, meeting facilitation, cost analysis, Excel proficiency
Responsibilities
Deliver exceptional service to clients including prompt responses and regular review sessions; Facilitate the renewal process ensuring reporting is completed 90+ days prior; Act as central gatekeeper for client renewal and mid-year change information; Lead virtual and in-person meetings for Open Enrollment and renewal discussions
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