ServiceNow Tester
Core
Develop and implement quality control methodologies, define quality metrics, and conduct reviews to ensure compliance with quality assurance standards for ServiceNow platform development.
Role type
ServiceNow Tester (Quality Assurance)
Builds
Quality control processes and compliance verification for ServiceNow implementations
Domain
IT Service Management (ITSM) / Federal Government
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform testing, quality control methodology development, quality metrics definition, software/hardware evaluation, development life cycle review
Preferred skills
ServiceNow certification
Technologies
ServiceNow
Responsibilities
Develop and implement quality control methodologies to ensure compliance with quality assurance standards; Define major and minor characteristics of quality including metrics and scoring parameters; Establish and maintain processes for evaluating hardware, software, and documentation; Conduct formal and informal reviews at pre-determined points throughout the development life cycle
Seniority
Entry-level to Mid-level, hands-on IC