IT Support Instructional Assistant
Core
Assist lead instructors in delivering IT Support training to entry-level learners, managing classroom operations, grading, and technical logistics.
Role type
Instructional Assistant (IT Support Training)
Builds
IT Support training programs for career-changers
Domain
Education / IT Support (via careerplan.io/jobs/4607382006-it-support-instructional-assistant-at-perscholashires)
Deliverable
product features
Required skills
CompTIA A+ Certification, classroom management, grading and assessment review, LMS data entry, Salesforce data management, curriculum review, technical troubleshooting (audio/video/screen), inventory management, student behavior monitoring
Preferred skills
Teaching experience, ability to teach in an interactive/hands-on style, passion for teaching, flexibility, data-driven mindset
Technologies
Learning Management Systems, Salesforce
Responsibilities
Grade and review assessments and class projects; Enter learner grades into LMS; Update Salesforce data; Review curriculum materials for errors; Prepare daily agendas; Monitor class functionality and student behavior; Manage classroom and tech supply inventory; Monitor kitchen area and supplies; Attend team meetings and provide updates.
Seniority
Individual Contributor, entry-level support role