NOC Engineer
Core
Handle, troubleshoot, and resolve network and customer solution incidents while monitoring products and services for a global mobile network operator. (via careerplan.io/jobs/46-00E-7C-84C-noc-engineer)
Role type
NOC Engineer
Builds
Maintains uptime and stability for global mobile connectivity and IoT services
Domain
Telecommunications / Mobile Networks / IoT
Required skills
Network troubleshooting, Incident management, Monitoring and surveillance, Shift work, Mobile core & roaming knowledge, 2G/3G/4G/5G technology familiarity, Technical support experience, English communication, Problem-solving
Preferred skills
Interest in mobile technologies, Self-learning drive, Accuracy
Technologies
2G, 3G, 4G, 5G, Mobile core, Roaming, IoT
Responsibilities
Troubleshoot and resolve network and customer solution issues, Monitor products and services, Coordinate issue handling with internal teams and vendors, Document issues and resolutions, Communicate with customers via direct and mass communication tools
Seniority
Mid-level, hands-on IC