NOC Operator
Core
Proactive monitoring and resolution of IoT hardware and software issues to ensure optimal traffic flow and service state for connected infrastructure. (via careerplan.io/jobs/1A-00F-24-150-noc-operator)
Role type
Senior IC NOC Operator (IoT/Infrastructure)
Builds
Connected traffic infrastructure and monitoring systems for cities
Domain
Smart Cities / IoT / Traffic Management
Required skills
IoT architecture, Linux computing, system monitoring, advanced virtualization, networking, incident management, database querying, ticketing systems, knowledgebase creation
Preferred skills
Tech industry certifications, familiarity with ticketing processes
Technologies
Linux, IoT devices, databases, ticketing systems
Responsibilities
Proactively review device health using KPIs, respond to alerts and provide initial remediation, monitor live traffic data, support client and partner solutions, manage incident response, create detailed incident tickets, drive knowledgebase content creation, support deployment and optimization projects
Seniority
Mid-level, hands-on IC
