Senior Operations Manager:Planning
Core
Building the capacity planning model and forecasting staffing needs for a global trading platform's operations.
Role type
Senior Operations Manager (Capacity Planning)
Builds
Capacity planning models, demand forecasts, and staffing recommendations
Domain
Fintech / Trading Platform / Operations
Deliverable
production ML models
Required skills
Capacity planning, demand forecasting, scenario planning, workforce management, data analysis, SQL, advanced spreadsheets, team management
Preferred skills
AI/automation, Python, statistical methods, financial services background
Responsibilities
Own the capacity planning model, roadmap and KPIs; Forecast demand over week, month, and six-month horizons; Translate demand into capacity needs accounting for skills and attrition; Build growth and disruption scenarios; Recommend hiring and automation actions; Align data with Finance and track forecast accuracy; Flag capacity risks including time-zone gaps.
