Backup & Storage Engineer (L2) – Commvault, NetBackup & Veeam
Core
Provide Level 2 technical support for enterprise backup and storage environments, managing incidents, troubleshooting failures, and performing recovery operations.
Role type
L2 Backup & Storage Engineer
Builds
Enterprise backup and storage infrastructure reliability
Domain
IT Infrastructure / Data Protection
Required skills
Commvault, Veritas NetBackup, Veeam, SAN/NAS administration, LUN management, storage provisioning, backup policy management, disaster recovery execution, ITIL processes, ServiceNow, 24/7 production support
Preferred skills
Vendor certifications (Commvault, Veeam, NetBackup), Dell PowerStore/PowerMax/NetApp/Pure Storage, VMware backups, database backups, application-aware recovery, replication/snapshots/deduplication, PowerShell/Python/Shell scripting
Technologies
Commvault, Veritas NetBackup, Veeam, ServiceNow, SAN, NAS, VMware, Dell PowerStore, PowerMax, NetApp, Pure Storage
Responsibilities
Manage backup operations for incidents and job failures, administer backup platforms, investigate backup failures, monitor backup performance, perform recovery operations, maintain backup configurations, support disaster recovery, administer enterprise storage, manage storage provisioning, monitor storage health, resolve storage incidents, coordinate infrastructure activities, ensure service-level compliance, support incident and problem management, manage operational documentation, coordinate global operations, drive continuous improvement
Seniority
Mid-level, hands-on IC
