Patient Account Rep | Full Time, Days, 100% Onsite
Core
Perform mail clerk duties and serve as a key point of contact for patients regarding billing, account questions, and payment options.
Role type
Patient Account Representative (Mail Clerk)
Builds
Patient account records and billing documentation
Domain
Healthcare / Revenue Cycle
Deliverable
dashboards & analysis
Required skills
Mail processing, document scanning, patient communication, account research, record updating, collection follow-up
Preferred skills
Healthcare revenue cycle experience, patient access systems, billing software, customer service, organizational skills
Responsibilities
Receive, sort, open, and distribute mail; scan documents to email; process patient billing requests; resolve account discrepancies and insurance questions; update patient records; assist with collection activities; provide customer service to patients and healthcare teams.
Seniority
Entry-level to Junior