Sr. AI Growth Strategist
Core
Partner with strategic enterprise customers to ensure successful operationalization of AI, drive adoption, and achieve measurable business outcomes for Autonomous IT.
Role type
Senior IC AI Growth Strategist (Customer Success/Consulting)
Builds
Customer adoption, value realization, and expansion of AI observability platform
Domain
Enterprise SaaS, AI/ML, IT Observability
Required skills
Strategic account management, AI/ML technical aptitude, executive stakeholder engagement, ROI measurement, cross-functional leadership, consultative selling, adoption planning, risk management
Preferred skills
Experience with observability platforms, API integrations, cloud environments, autonomous IT maturity models
Technologies
AI-driven solutions, observability platforms, APIs, automation, cloud environments
Responsibilities
Own success of strategic enterprise customer portfolio; Drive operational adoption post-deployment; Develop and execute AI Success Plans; Guide customers through adoption to Autonomous IT maturity; Monitor customer health and AI maturity; Conduct Executive Business Reviews; Build trusted relationships with senior stakeholders; Identify expansion opportunities; Capture success stories and advocacy; Provide feedback to Product and Engineering; Mentor junior strategists
Seniority
Senior, hands-on IC with mentorship responsibilities
