Senior Manager, Enterprise Implementation - Missouri
Core
Lead enterprise implementation engagements, solution design, and customer onboarding for complex social service and public health partnerships.
Role type
Senior Manager, Enterprise Implementation
Builds
Scalable workflows, implementation plans, and technology solutions for community-based organizations and government agencies.
Domain
Social services / Public health / Non-profit technology
Required skills
Complex project management, consultative problem-solving, stakeholder management, requirements gathering, workflow design, risk mitigation, solution design, cross-functional collaboration, data analysis
Preferred skills
Jira, Salesforce, Google Suite
Responsibilities
Lead discovery sessions and requirements gathering; translate business requirements into actionable implementation plans; manage major projects and co-development initiatives; document business processes and governance structures; coordinate with Product, Implementation, and Customer Success teams; facilitate project governance activities; develop transition plans and knowledge-transfer materials.
Seniority
Senior, hands-on IC