Business Operations Manager
Core
Scale Business Operations and go-to-market (GTM) organization operations by improving productivity, decision-making, and operating performance while building technical capabilities.
Role type
Senior individual-contributor Business Operations Manager (technical/analytical generalist)
Builds
Automations, AI-powered tools, internal workflows, dashboards, and reporting systems
Domain
Financial technology / Private company M&A / Go-to-market operations
Required skills
Analytical ability, technical curiosity, business acumen, resourcefulness, clear communication, organization, reliability, spreadsheet proficiency, system configuration, project scoping, QA, offshore team management, external resource management
Preferred skills
Experience in fast-paced high-growth environments, exposure to larger organizations and early-stage companies, consulting experience, background in investment banking, engineering, or analytics
Technologies
n8n, Zapier, Clay, Google Apps Script, APIs, SQL, Salesforce, HubSpot, Outreach, Gong, AI-enabled development tools
Responsibilities
Lead analytical work across member lifecycle including target setting, territory design, campaign performance, productivity, and customer retention; Build and maintain automations, integrations, scripts, and lightweight internal tools; Manage offshore operations team and external resources including consultants and service providers; Act as thought partner to leaders on targeting, segmentation, campaign strategy, and operating processes; Independently lead projects from scoping through implementation and adoption; Support development of junior teammates by providing guidance and reviewing deliverables
Seniority
Senior, hands-on IC with management of external resources
