Technical Writer (Documentation & Adoption)
Core
Create user manuals, release notes, and training materials to help business users adopt enterprise applications.
Role type
Technical Writer (Documentation & Adoption)
Builds
User guides, knowledge base articles, release notes, and training content for enterprise software.
Domain
Enterprise software solutions and digital transformation.
Required skills
Technical writing, content design, documentation tools (Confluence, SharePoint, Word, Snagit, Loom), stakeholder collaboration, information gathering, organizational skills.
Preferred skills
Arabic language skills, e-learning material development, video-based training creation, BPM/workflow platform familiarity, visual communication tools (Canva, Figma, PowerPoint).
Responsibilities
Create and maintain user manuals and quick-start guides; write release notes for software deployments; document business processes and workflows; build and update support knowledge bases; produce user adoption communications and onboarding materials; develop training guides and walkthrough videos; support documentation handover during application transitions.
Seniority
Mid-level (2-5 years experience)
