Program Manager
Core
Lead end-to-end customer partnership integrations and solution deployments for the grocery retail industry.
Role type
Senior Program Manager (Operations)
Builds
Customer partnership integrations and solution deployments
Domain
Grocery/Retail + SaaS Operations
Deliverable
production ML models
Required skills
Project management, stakeholder relationship building, cross-functional collaboration, process improvement, customer empathy, commercial mindset
Preferred skills
Grocery/retail industry experience, SaaS implementation experience, SQL, Excel, Looker, AI tools proficiency
Technologies
SQL, Excel, Looker, AI tools (Claude, Codex, Replit)
Responsibilities
Lead and execute successful integrations with partners, create detailed implementation plans, build trusted relationships with partner stakeholders, lead cross-functional deployment work, capture learnings to create deployment playbooks, improve processes to reduce cost to serve
Seniority
Senior, hands-on IC