Forward Deployed Engineer
On-siteNo visa sponsorship
Core
Embed with enterprise customers to deploy and customize voice AI solutions, build custom integrations, and ensure adoption.
Role type
Forward Deployed Engineer (Solutions/Account Management)
Builds
Custom voice AI integrations for telephony and CRM systems
Domain
Voice AI / Conversational Agents / Telephony
Deliverable
production ML models
Required skills
Real-time systems, voice/telephony tech, LLM and prompt engineering, call auditing and QA, customer success/account management, analytics and reporting
Preferred skills
Travel comfort
Technologies
Telephony APIs, CRM APIs, LLMs
Responsibilities
Deploy and customize UserVox for enterprise customers on-site and remotely, Own customer success for assigned accounts, Optimize prompts and workflows for token minimization and cost efficiency, Feed customer needs back into product