Master Scheduler
Core
Manage clinician schedules, process time-off requests, handle patient rescheduling, and maintain accurate documentation for a virtual women's health clinic.
Role type
Senior Clinical Scheduler (Healthcare Operations)
Builds
Clinician schedules, appointment templates, and patient access workflows
Domain
Digital healthcare / Women's health (menopause/perimenopause)
Required skills
AthenaHealth proficiency, multi-timezone scheduling, queue management, urgent callout handling, schedule building, documentation accuracy
Preferred skills
Cross-training across scheduling work-streams, process testing, onboarding support
Responsibilities
Process clinician time off and schedule changes; Complete assigned queue expectations; Manage patient rescheduling workflows; Prioritize requests by urgency and escalate barriers; Build and maintain schedules and templates; Adapt dynamically across queues for coverage
Seniority
Mid-level, hands-on IC