Market Performance Specialist
Core
Trusted advisor helping APAC hoteliers maximize revenue and product adoption via outbound voice/video conversations.
Role type
Customer success specialist (voice-led)
Builds
SiteMinder hotel commerce platform
Domain
Travel technology / Hotel commerce
Deliverable
client delivery
Required skills
Outbound sales, customer success, relationship building, product demonstration, pipeline management, KPI tracking, commercial awareness
Preferred skills
Hotel industry experience, SaaS experience, Mandarin/Vietnamese/Bahasa Indonesia fluency
Technologies
SiteMinder platform
Responsibilities
Conduct outbound phone and video calls to understand customer needs, demonstrate product optimization, identify expansion opportunities, manage customer pipeline and interactions, meet revenue and engagement KPIs
Seniority
Individual Contributor
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