Asistente de Logística Inversa (Reverse Logistics UTR) - CDMX
Core
Support remote operations and resolve incidents in the Central Attention hub to ensure continuity of the return process flow.
Role type
Logistics Operations Assistant (Reverse Logistics)
Builds
Return logistics flows and package tracking data
Domain
E-commerce logistics / Reverse logistics
Deliverable
dashboards & analysis
Required skills
Reverse logistics process knowledge, package tracking, digital ticketing systems, Excel/Google Sheets, multi-tasking in dynamic environments
Responsibilities
Monitor real-time transfers between XD and SVC operations, ensure end-to-end package traceability, coordinate alignment between transport network and destination centers, manage operational communication for collected packages, impact user/seller experience by managing return flow deviations