Senior Manager, Product Management – Core CRM
Core
Technology Product Manager owning the end-to-end lifecycle, strategy, and architecture of GSK's US Vault CRM platform and Core CRM ecosystem for the Commercial organization.
Role type
Senior Manager, Technology Product Manager (Enterprise CRM)
Builds
Scalable, secure, and compliant CRM platform capabilities for field commercial teams
Domain
Life Sciences / Commercial Technology / Enterprise CRM
Required skills
Technology Product Management, Enterprise CRM platforms (Veeva Vault, Salesforce), Platform Architecture, Release Management, Vendor Management, Data Integration, Agile Product Management, Stakeholder Partnership
Preferred skills
Platform modernization, Technical debt reduction, Change Management, Regulatory compliance
Technologies
Veeva Vault CRM, Salesforce, MDM, Enterprise Data Platforms
Responsibilities
Own technology vision, strategy, and roadmap for the US Vault CRM platform; Lead CRM configuration, release planning, and production support; Partner with Enterprise Architecture and Engineering to define technical direction; Manage integrations and data flow into/out of the CRM ecosystem; Drive platform modernization and operational excellence; Build partnerships with Commercial, Sales, and Marketing to translate business objectives into technology capabilities.
Seniority
Senior Manager, hands-on IC with strategic oversight
