Manager, STD & Absence Management Claims - Remote
Core
Lead a team of case managers responsible for short-term disability and absence management claims, ensuring quality, compliance, and business results.
Role type
Manager, Claims Operations
Builds
Short-term disability and absence management claims processes
Domain
Insurance / Claims Administration
Deliverable
client delivery
Required skills
People leadership, operational oversight, data analytics, regulatory compliance (ERISA/state regulations), strategic planning, conflict resolution
Preferred skills
Power BI, ClaimVantage, Salesforce, FINEOS, CLMS certification
Technologies
Microsoft Excel, PowerPoint, Power BI, ClaimVantage, Salesforce, FINEOS
Responsibilities
Coach and develop a high-performing team of claims professionals, monitor workflows and claim decisions for compliance, conduct audits and quality reviews, partner with legal and sales stakeholders, lead continuous improvement projects
Seniority
Manager, hands-on leadership