Manager Business Analysis and Solutions
Core
Lead a team of Business Analysts and specialists to drive operational effectiveness, technology-enabled solutions, and continuous improvement for the Group Benefits organization.
Role type
Manager, Business Analysis and Solutions
Builds
Operational processes, technology solutions, and vendor partnerships for Group Benefits products
Domain
Insurance (Group Benefits: STD, LTD, Life, Absence Management)
Required skills
Team leadership and coaching, business analysis, project management, stakeholder influence, continuous improvement methodologies, UAT, resource management, strategic planning
Preferred skills
Group Benefits insurance domain knowledge, Fineos/claims systems migration experience, professional certifications (BA, PM, leadership)
Technologies
Fineos, claims systems
Responsibilities
Lead and develop high-performing teams of analysts and specialists; drive business analysis, automation, and solution delivery; partner with business and technology leaders to align priorities; manage strategic vendor relationships and service levels; oversee work intake, prioritization, and capacity planning; ensure quality through requirements, testing, and UAT activities
Seniority
Manager, hands-on people leader
