CareerPlan

Solutions Architect, AI Intake

Remote - USRemoteFull-time$13k–$180k2026-10-21 → 2026-11-10
Hybrid

Core

Own end-to-end setup of AI voice agents for plaintiff law firms to qualify leads and manage intake flows.

Role type

Solutions Architect (AI Intake)

Builds

AI voice agent configurations, call flows, and integration with firm phone/CRM systems

Domain

Legal technology / AI voice agents

Deliverable

production ML models

Required skills

AI voice agent configuration, intake process design, system integration, call flow optimization, AI evaluation, stakeholder management

Preferred skills

Legal operations experience, voice AI platforms (Retell, Vapi, LiveKit, Twilio), legal tech stack (Lead Docket, Litify, Filevine, Clio), solutions engineering

Technologies

Retell, Vapi, LiveKit, Twilio, Braintrust, Slack agents, Lead Docket, Litify, Filevine, Clio

Responsibilities

Configure voice agents for client intake, optimize call flows and handle off-script callers, integrate with firm phone systems and CRMs, define evaluation processes for voice agents, translate client requests into technical configurations, create runbooks for team scalability

Seniority

Mid-level, hands-on IC