Order Management Associate
Core
Support international order flow across B2B and B2C channels by monitoring execution, troubleshooting exceptions, and coordinating with 3PL partners and internal systems.
Role type
Order Management Associate
Builds
Order fulfillment and customer shipment accuracy
Domain
Sports collectibles e-commerce and logistics
Required skills
Order management, logistics coordination, exception handling, data validation, inventory coordination, returns processing, reporting, process improvement
Preferred skills
OMS/WMS/D365/Excel proficiency, cross-functional collaboration, Italian or German language
Technologies
OMS, WMS, D365, Trello, Slack
Responsibilities
Process B2B and B2C orders, monitor and resolve operational exceptions, validate order data across platforms, prioritize urgent orders, coordinate stock availability, support returns processing, prepare order flow dashboards, contribute to process improvements
Seniority
Individual Contributor
