Product Manager
Core
Lead the end-to-end lifecycle of new features for IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM) SaaS solutions, leveraging AI to accelerate research, analysis, and prototyping.
Role type
Senior Product Manager (SaaS/ITSM)
Builds
New features for ITSM, ITAM, and ESM platforms
Domain
IT Service Management, IT Asset Management, Enterprise Service Management
Deliverable
product features
Required skills
Product lifecycle management, AI tool utilization, technical collaboration, business judgment, metrics definition, agile partnership
Preferred skills
B2B/SaaS product experience, AI-first product development (chatbots, LLMs), technical prototyping (APIs, low-code/no-code)
Responsibilities
Lead features from problem identification through launch and iteration; translate customer needs into product opportunities; partner with Engineering and Design/UX to define solutions; use AI for research and workflow acceleration; prioritize initiatives by impact and feasibility; define metrics for feature quality and impact
Seniority
Senior, hands-on IC