Customer Care Representative
Core
Friendly voice and helpful hand for older Australians, their families & carers, assisting them in accessing care packages & services.
Role type
Customer Care Representative
Builds
Customer care interactions and support for elderly Australians
Domain
Healthcare support / Senior care services
Deliverable
client delivery
Required skills
Verbal communication, written communication, problem-solving, adaptability, technology proficiency, multitasking
Responsibilities
Assist older Australians in accessing care packages and services, solve customer challenges with empathy, collaborate with colleagues to share insights and create meaningful experiences
Seniority
Individual Contributor
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