Operational Excellence Transportation Chile SSr Analyst
Core
Ensuring operational excellence in the Service Center (SVC) transfer operation, managing logistics performance, and overseeing relationships with last-mile service providers.
Role type
Senior Operations Analyst (Logistics)
Builds
Logistics operations and service delivery for Mercado Envíos
Domain
E-commerce logistics and transportation
Deliverable
dashboards & analysis
Required skills
Logistics operations, KPI analysis, Google Sheets, Data visualization, Stakeholder management, Last-mile carrier management
Preferred skills
SQL, Google BigQuery, Google Looker
Responsibilities
Guarantee operational excellence in the transfer operation ensuring cost efficiency; Ensure impeccable execution of the Service Center logistics regarding speed and service; Administer relationships with last-mile service providers; Analyze quality, efficiency, and service KPIs to generate action plans for continuous improvement; Maintain contact with support areas for new projects (Operational Excellence, Loss Prevention, Last Mile, Line Haul, XPT).