Robot Support Associate, Burlington, NJ
Core
Monitor a fleet of autonomous fulfillment robots in real-time, resolve hardware/software errors, and ensure optimal flow across the facility.
Role type
Robotics Support Associate (Fleet Operations)
Builds
Autonomous supply chain fulfillment operations
Domain
Robotics / Autonomous Warehousing
Required skills
Fleet management software navigation, hardware diagnostics, root cause analysis, OSHA safety protocols, WMS systems, Google Suite
Preferred skills
Experience in automated warehouse or technical operations, ability to work in high-volume stressful environments (via careerplan.io/jobs/4426463009-robot-support-associate-burlington-nj-at-nimblerobotics)
Technologies
Fleet management software, WMS, Google Suite
Responsibilities
Monitor fleet management interface for uninterrupted throughput; Track operational metrics and address bottlenecks; Respond to system alerts and physical robot faults; Perform basic physical and digital triage to recover stalled robots; Log detailed fault/bug reports; Partner with engineering to diagnose failures; Participate in root-cause analysis and validate firmware/hardware updates; Enforce safety protocols on the grid and control mezzanine.
Seniority
Entry-level to Junior, hands-on IC
